Frequently Asked Questions
How may we help?
Our cabinet experts are always willing to help, which is why we've complied this list of frequently asked questions. Get your answer quickly by searching the questions below.
Q: Where can I purchase Kitchen Craft Cabinetry?
A: Kitchen Craft Cabinetry is sold at Kitchen Craft stores and Kitchen Craft dealers in the U.S. and Canada.
Q: Can I purchase direct from the factory?
A: Kitchen Craft cabinets are only available through authorized Kitchen Craft dealers.
Q: Does Kitchen Craft use environmentally safe products?
A: Kitchen Craft seeks to minimize the environmental impact by recycling wastes and using low emissions coatings. Please read more on Kitchen Craft's commitment to the environment.
Q: Can I customize Kitchen Craft cabinetry to my own needs?
A: Absolutely! Your local store has trained kitchen designers who can help you. There are dozens of ways to maximize space, organize storage and create spectacular designer looks. Your designer can help you adapt the design to the height(s) of the cook and to disabilities. Your designer can also adjust the design to accommodate your budget.
Q: What if my dealer does not have a sample of a style or color I am interested in?
A: Kitchen Craft dealers and designers can order door or drawer front samples in any Kitchen Craft style, species and finish.
Q: How long is Kitchen Craft's warranty?
A: Kitchen Craft's current warranty is a Limited Lifetime warranty from the date of purchase for the original homeowner only. For a listing of previous warranty timelines, please visit our Warranty page.
Q: How do I clean and care for my cabinets?
A: View our Care & Cleaning page for information on how to maintain your cabinets.
Q: How long does it take to get my cabinets after I place an order?
A: Kitchen Craft lead times vary based on geographic location and peak order times. We ask that you contact your Kitchen Craft dealer about delivery times in your area.
Q: Can I order a Kitchen Craft price list or get a price quote online?
A: Pricing a cabinet order can be quite complex. It depends on the wood species, door style, cabinet sizes, options and upgrades you choose. Please consult a Kitchen Craft dealer for pricing. He or she will also know how to allow for shipping and handling costs to your area.
Q: How can I get replacement hinges, drawer slides, etc.?
A: Please contact one of the authorized Kitchen Craft dealers in your area for assistance with ordering replacement parts for your cabinetry.
Q: Do you offer design assistance?
A: Design assistance is offered through most local dealers.